Delivery, Returns & Exchange
|Terms & Conditions
1. Purchases made at Great Greenland:
Your purchase is not binding until you have received an order confirmation from Great Greenland.
All prices are displayed in Euro and Danish kroner unless otherwise mentioned.
3. Sales in general:
The stated price at the time of order is the current order price. Delivery goods are invoiced at the current price at the time of order, and the price will NOT be changed either by price drop or increase.
We deliver asap. All products are in-stock products. Delivery time depends on delivery country. We ship from Denmark. WE DELIVER WORLD WIDE.
5. EXCHANGES IN SIZE OR PRODUCT:
REMEMBER TO WRITE YOUR ORDER NUMBER ON THE SHIPMENT AND WHAT YOU WISH TO EXCHANGE TO. There is no timeline on exchanges.
RETURNS: You have 14 days to return an item.
REMEMBER TO WRITE YOUR ORDER NUMBER ON THE SHIPMENT AND THAT YOU WISH TO RETURN.
Special rules regarding "christmas gifts" will be stated on the shop around the time.
The possible payment options are:
Dankort / Visa
We grant 2 years of warranty on products purchased from Great Greenland. Any additional warranty will appear separately on the invoice. During the warranty period, you can send for reparation free of charge at the manufacturer's workshop. Damage to the product, due to handling errors, modifications, or abuse by the user is not covered by the warranty.
8. Use of the right to claim:
Complaints regarding defects must be notified to Great Greenland as soon as possible, after noting the defect. Customer is strongly advised to make a statement about the defect or defect of the product in connection with the complaint to shorten the process of defect searching.
9. Returned goods that do not contain errors:
The purchased goods from Great Greenland will be returned to the customer if the stated defects or errors, defined and stated by the customer, are not found.
Goods should be returned with a copy of the invoice where the date of purchase of the advertised product appears, as the item will be retained until we receive a copy of the invoice.
10. Proper Return:
All products returned to Great Greenland must be properly wrapped.
Damage due to defective packaging may result in your rights being voided.
Great Greenland recommends that the item is returned as a package item. That way, it is possible to track the package, thus eliminating any doubts as to whether the product has been handed over to Great Greenland. In addition, the customer will be able to track the package if the package has not reached the stated destination address.
11. In case of doubt:
If you have any doubts or questions, please contact us at email@example.com or on phone +45 23299342.